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Booking & confirmation

1. How to book your trip

You can easily book your Eurotrek trip by phone, email or online directly with Eurotrek or through a travel agency. If you book directly with us, either through the website or by phone, we will confirm your booking by email.

Your trip will be considered as booked as soon as you receive our confirmation.

Please note: just sending your contact form to us is not equivalent to a booking.

Three visitors at Eurotrek booth viewing digital map on screen. Staff member points at route on display with mountain landscape backdrop.

2. We receive your booking

As soon as your we receive your booking, it is assigned to one of our travel specialists for processing.

We then check availability with the hotels or book the trip with a local specialist, who will verify the availability.

Once everything has been confirmed, we will send you a confirmation along with the invoice.

Romaine sits at her office desk talking on the phone, smiling while wearing glasses and a beige cardigan over a teal top.

3. We prepare your trip

After everything has been confirmed, further processes take place behind the scenes.

Our operations team organises the luggage logistics to ensure that your luggage is always delivered to the correct location. If you have booked bicycles, they will be prepared for you and brought to the starting point of your cycling tour.

Our back-office team prepares your travel documents and sends them once the payment has been received, but no later than two weeks before departure.

Wooden desk with Eurotrek travel documents, brochures showing mountain landscapes, red luggage tags, and smartphone displaying Eurotrek website.
Professional headshot of Silvia Santoro with shoulder-length reddish-brown hair, wearing a white top and small earrings, smiling warmly.

Are you interested in active holidays? We surely have the right offer for you.

Silvia Santoro

Eurotrek AG
Give us a call
0041 44 316 10 00
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4. You can count on us throughout your trip

During your trip, our luggage couriers ensure that your luggage arrives safely at your next accommodation.

If you have any questions or encounter any issues along the way, you can contact us via our service hotline, and we will assist you immediately.

Three cyclists with helmets standing beside a white and blue Eurotrek van, handing over luggage. A bicycle is visible in the foreground.

Important Tips

  • Plan your arrival only once your booking has been confirmed. If your trip cannot be confirmed, we can check whether alternative departure dates are possible.
  • Inform us of any allergies or intolerances so we can pass them on to the accommodations.
  • Check the entry requirements for the country you are travelling to. For the United Kingdom, for example, a passport and ETA are required.
  • Read your travel documents carefully before departure so you can contact us in good time if you have any questions.
Aerial view of a lake in the Swiss Jura surrounded by forested hills and green meadows with small villages, captured during golden hour.

Active holidays with Eurotrek

Two cyclists riding past the distinctive round Hotel Belvedere building on Furka Pass, with dramatic rocky cliffs and mountain slopes.

Cycling holidays
Two hikers with backpacks standing on rocky terrain overlooking the Aletsch Glacier valley with snow-capped mountains under blue sky.

Hiking holidays
MS SE-MANON river cruise ship sailing on calm water with golden reeds in foreground and historic castle with towers in background under blue sky.

Bike & boat
Lobhornhütte mountain hut with Swiss flag on alpine meadow covered in white flowers, snow-capped peaks in background under blue sky.

Eurotrek Alpine: our mountain hut tours
You now receive special conditions when you book a trip.